SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trendstas (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendstas.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool jacket, very like! Quality leather nice. Good and locks not squeaky))
Very nice applications the I put myself to make it a single piece
recommend this ! good price and quality!
Received within a couple of weeks, recommend this store.
really happy with the purchase and the store
Thank you! I ordered as gift and was quite relieved. It was really well packed so arrived in great condition.
Very beautiful, delivery was extremely fast cuz came from China very beautiful to love
will try it out today :) thanks for the shipment!
Cool leather jacket, shoulder 38 and chest 90 fit perfectly. Nice material, quality hardware. And more pleased that have rivets collar. Thoughtful. Will be ordering more in this store.
an excellent , worth the money!
On the parameters 87,71,93 took the size of L. Could have been HL. Sits back to back. With a sweatshirt tight. But with a dress or a turtleneck just. The quality is good, the seams are even, a good jacket. I came very quickly. With 23.01 And came 1.03 brought Courier
Thanks a lot!
Black leather jackets good for the money, but a lot of reviews, ordered the parameters 85/63/88, height 1,52 weight 44 kg ordered size m. Better to sit the size S, because long sleeves and it is inconvenient. With hoodies fit perfectly. Bought for 2600₽, shipping on cash пятёрочки about two weeks.
excellent, looks stylish, fast delivery. thanks!!!!
I'm crazy about how quickly the jacket came. literally in a week, I have not seen this one yet) the jacket is oboldenny, I took on my S size L the village is excellent, and on the oversized jacket will will I'm delighted)
Amazing product.. arrived very fast... Thanks!
finally found what i've been looking for! thanks for !
let's face it. a brand new is not a something you'd find easily, but the seller did the impossible. great job!
Color of excellent as the photo, thank you so much!!!
i really liked , it's better than i hoped
It's perfect. Delivery was very very fast comparing to others. It's really nice quality. I recommend it without a doubt.
Jacket)) looks directly confidence. Cons of: 1. smell at the opening of the specific. Hope will take place. 2. It was to look at some more square than I thought… I more like close-fitting. Here feel a little brick) квадрантным. 3. and like right oblipku to. Maybe I had to order 1 size smaller. But the store advice is. And in general, in her 10 minutes, I understand that OK)))) voblipon have one already has)) and unbuttoned it kayfovo and zastegnёsh-hard to breathe. So even it's OK) Let It Be and such. Just me strange, if large. But the shoulder, sleeve and length-just what you need. Probably a style. Do not like that and the back and chest in this situation remains air/space and I though more seem. Unbuttoned-Super. But!!!! One plus this leather jacket me won and I forgave her all)))), gate!!!! It is high! Was about 3 weeks like
Delivery is lightning, 6 days to Hmao. Quality is good. On the size 42 ordered, sits perfectly
She's amazing! Eco-skin is surprisingly soft and pleasant to the touch, as if it's natural leather. On my height 170 and parameters 95-80-104 (Russian 46-48) perfectly fit the size XXL. All zippers are working, many pockets, the belt is removable, on the collar of the button for fastening it to the jacket. To St. Petersburg, the parcel took about a month. If you are looking for a worthy jacket of such a plan, then I very, very much advise! My Inst @ eva_geniya_spb
Very good quality and served perfectly, size L is equivalent to M in Brasil. Workmanship very nice and beautiful,