SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trendstas (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendstas.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thanks to the store for offering on sale
It's actually quite a reasonable price for , so I gave it a try. Satisfied :)
Ooh! Just take a little more by the volume of the chest. Or I didn't guess. But this is straight chic! I took less than 1000R and for my money just top, in stores such from 5 k is worth
Sooooo amazing!! I love it so much and would recommend! c: shipping was super fast btw** incredibly impressed and for sure buying from this store again!!
Cool, qualitatively sewn, I recommend to buy!
A beautiful and high-quality kit, it's a pity that with the size did not guess... 80C is small at 75c, panties for 44 are free, even at 46 quietly fit.
I managed to order before price increases. Linen is cool, quality. The size approached, my parameters are approximately 88/69/98 delivery to Pyaterochka fast.
Very beautiful shade of pink, neutral, slightly warm, beautiful lace. Thank you!
Very decent set. The first time I was pleased with the orders ordered on the AliExpress underwear. Lace is soft. Sewn anyway. Threads do not stick out. OG 86, OT 72, OB 92 the chosen size of the villages is just right.
I adore this store and their products! Thank yoooou’
Product is super! Thank you very much!
arrived in time and there are no defects. Goods meet the expectations.
The kit is beautiful. Recommend
I absolutely recommend this store and will order again! Good day!
Very good, arrived very fast.
I take the second set of this underwear. Now I ordered light for the summer under white clothes. The truth before that took the size of 80D, because there panties for more. And then reduced the bust by 5 cm. This set on the chest is perfect, but the panties are too small for me, they do not help to hide all the fat ones, but emphasize. So I'll be thin by summer. Of course, the size D is not our 4, it's a full good 3. I took it for sure that the chest did not run anywhere. There are no complaints about quality! All smooth, beautiful, very decent lace, not tulle! A real linen lace. I recommend to buy. I take and will take from this store. Catch promotions and discounts. Came in 13 days
Product exactly as described! Thank you very much!
The goods came in a month. Issued delivery quickly. At its 80b took 85 v perfectly suited. My parameters are 85/75/95. The bodice is uncomfortable. Designed only for Utech or for photo in the social network. For everyday wear does not fit. Panties are comfortable.
For any type of budget is a nice option
Set of good quality, at 46 size 85 v small
Nice product and quality, looks really amazing!
a very good price for the quality
Got it in my mail this couple of hours ago. Super excited about giving it a try!
quality as expected. i surely reccommend
Brand new is always a good buy, especially at such a price. really really really glad i opted for it