SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trendstas (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendstas.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Amazing product.. arrived very fast... Thanks!
finally found what i've been looking for! thanks for !
let's face it. a brand new is not a something you'd find easily, but the seller did the impossible. great job!
Color of excellent as the photo, thank you so much!!!
i really liked , it's better than i hoped
It's perfect. Delivery was very very fast comparing to others. It's really nice quality. I recommend it without a doubt.
Jacket)) looks directly confidence. Cons of: 1. smell at the opening of the specific. Hope will take place. 2. It was to look at some more square than I thought… I more like close-fitting. Here feel a little brick) квадрантным. 3. and like right oblipku to. Maybe I had to order 1 size smaller. But the store advice is. And in general, in her 10 minutes, I understand that OK)))) voblipon have one already has)) and unbuttoned it kayfovo and zastegnёsh-hard to breathe. So even it's OK) Let It Be and such. Just me strange, if large. But the shoulder, sleeve and length-just what you need. Probably a style. Do not like that and the back and chest in this situation remains air/space and I though more seem. Unbuttoned-Super. But!!!! One plus this leather jacket me won and I forgave her all)))), gate!!!! It is high! Was about 3 weeks like
Delivery is lightning, 6 days to Hmao. Quality is good. On the size 42 ordered, sits perfectly
She's amazing! Eco-skin is surprisingly soft and pleasant to the touch, as if it's natural leather. On my height 170 and parameters 95-80-104 (Russian 46-48) perfectly fit the size XXL. All zippers are working, many pockets, the belt is removable, on the collar of the button for fastening it to the jacket. To St. Petersburg, the parcel took about a month. If you are looking for a worthy jacket of such a plan, then I very, very much advise! My Inst @ eva_geniya_spb
Very good quality and served perfectly, size L is equivalent to M in Brasil. Workmanship very nice and beautiful,
just received my product and i'm like dying) it is perfect!
another great order of ! no problems
nice quality for the money paid
you won't be disappointed. it's really a good one
Highly recommend this ! + reliable store!!
Jakna them odlicna ,uzela sa M, Ali nosim s Malo them Manja krojem, NEMA mirisa bass it OK. Dostava brza and prije ocekivanog
it's lovely ! just as described
Delivery to Moscow about 2 weeks. I took the size s. My dimensions: shoulders 35 cm, volume under the breast-72 cm, chest-77 cm without a bra. As it sits, see. In the photo. Nowhere does not press, sleeves of good length. In the shoulders it sits well. The jacket is just below the waist. But under it you can not fit a thick sweater. The quality is good, there are no foreign smells. Thank you store!
Good quality jacket. Approached the height of 175; og 90 ot70 about 96 weight 61 kg. But not an oversize, the sweatshirt will be tight, on a warm turtleneck, well. The skin is soft and thin. I would like a little more free, but I'm not upset, I'll wear it! If you want more free take more from me XXL
Greay quality product, delivered in good condition. Thanks a lot!
is awesome! And the store is also great.
Super! THANK YOU VERY MUCH! It is perfect!
very, very good one! thanks for my !
the store is just the best. savings for are totally worth it